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Montgomery Ward - Doesn't make since

I work away from home alot and only recieve mail once a month , i recieved a bill for over 200 dollars for somerhing i ordered. I called them they explained they shipped, i explained i did not order. They ask if anyone around the area could have got my mail and ordered product while i was gone. I answered yes its possible and i think maybe i know someone that could have. Talking about neighbors or anyone, so now im almost 2 years trying get this off my creadit report because its in collections. Amazing how noone will speak to you at this company. All i get is we shipped to your mailbox you owe us. Ive about had enough of this customer service..
1.7
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Billing Practices
Customer service
Website
#1446336
Received a bill in the mail from Montgomery Ward for $492.78 stating that they needed a check, money order or credit card information to process our order. Only problem is...the bill was in my 13 year old childs name who never placed the order Someone tried to buy...
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#1444717
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Montgomery Ward - Bad customer service

they keep you on hold for hrs i cant believe this and when you talk with somebody they always want to send you off to another person. bad service very rude and blunt
1.0
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Advertised vs Delivered
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I didn't like
  • Getting my money back
  • Wrong color after all it took just to order the item
  • Very unhappy
#1444130
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Montgomery Ward in Monroe, Wisconsin - Bad customer service

I am so beside myself and that is saying lightly. I already had problems ordering my product and then when done so they send the wrong product. Now all I want is my credit back to my account and be done with this so now as if I don't have anything else to do they have me on hold for over a hr. I cant believe this I am typing in this bad review because this shouldnt be happening.
2.7
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I didn't like
  • There services
  • Very unhappy
  • Wrong color after all it took just to order the item
#1444113
I received correspondence from Montgomery Ward informing me of an order I allegedly made, a Lenovo Idea Pad. worth $1000. They stated they couldn't ship it due to the amount and wanted 50% sent to them in the form of a check or credit card and they would approve the...
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#1443630
I placed am order with them to get Christmas gifts for my kids. They sent me back a letter that said I needed to send 30.39 for a down payment. I did what they said. I called three days latter and they said they never got the downpayment. I told them that the usps...
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1.0
I didn't like
  • Company is a joke
#1443402
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Montgomery Ward - Confirmation payment

The first bill paid today when can place another order?
4.0
Details
Billing Practices
Customer service
#1436160
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Montgomery Ward - Charged for shipping and processing

Ordered shoes, they didn't fit. Was sent a prepaid label and then they turned around and charged me $25 for shipping and processing! Never ordering again.
2.5
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Delivery Service
Diversity of Products or Services
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Price Affordability
Privacy and Data Security
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Website
#1435717
Hi my name is Debra McGee I was just calling to check on my order I placed on December 22nd or 23rd this year 2018 customer service I was told my order was never shipped so I was wondering the reason why they told me they will have me want to hold and put me with the...
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#1433428

Contact Montgomery Ward

Mailing Address:
Montgomery Ward, Inc.
1112 7th Avenue
Monroe, WI 53566-1364
US
Phone:
(331) 250-2325
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Montgomery Ward Products and Services

I was sent a catalog with it advising me that i was pre-approved for $400.00 credit limit, I called to confirm Representative asked me for the EZ Code on catalog and after I gave it she adviced me yes mam you got 400 in credit what would you like to order, so like a...
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1.0
#1426447