
Montgomery Ward
Montgomery Ward Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Montgomery Ward has 2.2 star rating based on 239 customer reviews. Consumers are mostly dissatisfied.
36% of users would likely recommend Montgomery Ward to a friend or colleague.
- Rating Distribution
Pros: Fast delivery, Customer service was great today, Every thing about my overall exerience.
Cons: Customer service, Being jerked around, Very unhappy.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Montgomery Ward has 2.2 star rating based on 239 customer reviews. Consumers are mostly dissatisfied.
36% of users would likely recommend Montgomery Ward to a friend or colleague.
- Rating Distribution
Pros: Fast delivery, Customer service was great today, Every thing about my overall exerience.
Cons: Customer service, Being jerked around, Very unhappy.Recent recommendations regarding this business are as follows: "Avoid this company", "STAY AWAY", "Bite me", "Yes can I talk to someone pleace", "Be careful what you order shipping and handling are ridiculous".
Most users want Montgomery Ward to offer a solution to their issues.
Review authors value the most Layout of Store and Location. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor business practices
It seems Ward's got the message but decided to ignore it. This seems to be typical of the way they deal with customers. Ignore any complaints and pretend things are just fine.STAY AWAY FROM THIS COMPANY.There are several other companies that will be happy to work with you if you have an issue.
I called about an order I didn't place, then found out there were two orders. The Representative I spoke to assured me that the orders were canceled.
However, since then, I found out there were several more bogus orders. You did not address the issue of a payment I did not authorize.
I have canceled my account due to your failure to address my issue. Furthermore, I will advise all I know not to do business with you because you refuse to address my problem.
Preferred solution: Apology
User's recommendation: Avoid this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharging my account with unauthorized payments
I contacted the company about some orders I didn't make. They canceled the orders.
However, I paid $50 on my account on the 12/10. They charged my bank for that and then on the 12/11 they charged another payment of $91, which I did not authorize. When I contacted them about it, they first claimed they did not have a record of either amount.
I told them it was paid by my bank, they still claimed they had no record and could not find any account in my name. This is a very poor way to conduct business.
- Bad business practices
Preferred solution: Full refund
User's recommendation: STAY AWAY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Check order status: order# 6666****
It was great and I can't wait to get my order
Awesome I love wards and yes I would refer people. I am going to get married and I am trying to make sure my order status get to me and the customer service agent was very helpful.
I would appreciate if you are looking for an assistant manager work from home. I am an assistant manager from dollar tree.
Dispute
I've never been late with my payments. In fact I've always made double payments.
But you're company has CANCELLED MY ACCOUNT For NO F####N REASON. IF MY MONEY ISN'T GOOD ENOUGH FOR YOU BEING AN AMERICAN INDIAN DESCENDENT ILL SPEND IT SOMEWHERE ELSE
User's recommendation: Bite me
Order question pls call
Pls call 605303****
Would love to talk about a order i made was told if I paid half u would ship it out and allow me to pay the other half later?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRecent order
I bought a flannel shirt with a hood and paid 34 dollars plus 18 dollars for shipping, which is ridiculous. The shirt is extremely thin and the quality is terrible, which is extremely disappointing.
I doubt there is anything you can do, but maybe you will make it right, or I won't be buying anything from your store again. Thank you for your help.
Preferred solution: Price reduction
User's recommendation: Be careful what you order shipping and handling are ridiculous
My issue was resolved thank you
Was resolved, had harrassing phone calls and texts when website messed up. Website said i have no payment due at this time and then they kept saying i owe 2 payments in calls and texts.
I have never not paid my bill but paid ahead. My issue was taken care of now and resolved.
Because I'm a customer that would to get a catalog
Nothing I choose not to write anything, or take a picture. What are you expecting as for as these symbols. I have nothing to else to write
056356
I was sick in the hospital. I just got home yesterday and I reach out to you guys to let About my balance, I will pay I know I have to pay.
Why are you guys doing this to me? Why did you send me to collections after all these years?
User's recommendation: Yes can I talk to someone pleace
Return
Nothing she was awesome helping me return an item that did not work she was very nice very respectful and cared about my situation with an item that didnt work, so I am very appeased at the customer service that I have received today from her as always I never have a problem with Montgomery or customer service people are very great.
Representative
Was on credit report delinquency payment account is paid in full as of 9/2023 was on credit report as not paid
User's recommendation: Yes was great I call to confirm amount paid off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerClosed account
I call wenday spoke lady said I'll get credited for everything and I call today man told me same said I won't owe nothing that you'll well closed my account like I want well I need you'll do it ASAP let exprian know
Preferred solution: I'm supposed get credit for everything closed my account completely and let expirain know
User's recommendation: Not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFed ex says you have me wrong tracking order
I'm trying to track my package, fed ex says the tracking number you gave me is wrong, where is my package? Should have been here today, but it's not...can you help me find it and double check my tracking number...please, I getting very frustrated,
- Same
Preferred solution: Deliver product or service ordered
User's recommendation: Fed ex says they Montgomery ward, gave me the wrong tracking order, chats is no good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cancelled my account didn't get shipping credit...
I cancelled my account didn't get shipping credit $66 lady told me I was going get credit for it and didn't
Scam!!
Scam!! Did not get entire order. Now your company says there was only one item and I was charged nearly doubled!!!be
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblemd
No problem except I purchased a refrigerato that says it fits ten 12oz cans, well, it does not! I am STILL waiting for my address label to send it bavk and get my credit.
It has taken a while, but I NEED THE RETURN adress label so I can return it. Please and Thank you Patricia Williams 4230 E Allen St.
#3 Buffalo, NY. 14219
Preferred solution: Full refund
About
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Montgomery Ward is a retail company which serves defunct mail orders. At the same time it also can refer to department store retailer. The business had been on the market since 1872. Since 2000 it is also known under the name Wards. It sells a wide variety of products online. The stuff offered by Montgomery Ward include Bad and Bath products, Furniture, Electronics, Health and Beauty products, Gifts and Toys, and Jewelry, etc. It has a wide choice of apparel for men and woman. The Intellectual Property acquired the company in 2008. Montgomery Ward is based in Madison, WI.

Montgomery Ward is ranked 130 out of 1101 in Supermarkets and Malls category
Worldwide, USA
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