Montgomery Ward - Bath Mat Review from Los Angeles, California
I returned 2 items and was given a 74.35 refund then wards took 34.something away and I dont understand On or around 2/05/2015 I made a purchase from montgomery ward 4 item as follow (1) ss710** **PC Towel Set/Black 19.95 (1) sm4500** **PC Plsde TWLS/AMET 29.95 (1) SM706537 *PC JWL BATH MAT/AME 24.95 (1) JWL SHWR CRTN/RUBY 34.95 BRINGING MY TOTAL AMOUNT 109.80 shipping 21.95 total ORDER 131.75 ON 02/05/2015 I MADE APAYMENT OF 32.94 WITH MY MASTER CARD MAKING TL. 98.81 I WAS TO MAKE 20.00 DOLLARS PAYMENTS MONTHLY TELL THE REST WAS PAID PLUS ANY FINANCE CHARGES ON 3/26/15 I PAID 40.00 ON 4/27/15 MADE 40.00 PAYMENT MAKING MY TOTAL AMOUNT DUE 20.04 EVERY MONTH I WOULD CALL AND ASK THEM ABOUT MY CREDIT CAUSE WHEN I SIGNED UP I WAS TO GET A 400.00 CREDIT WITH WARDS THEY WOULD TELL ME THEY ARE NOT GIVING ME ANY KIND OF CREDIT AND THAT THEY MADE A MISTAKE WHEN THEY MADE MY ORDER SO THEM BEING RUDE I TOLD THEM WHAT I THOUGHT OF THEM AND HOW THEY DO BUSINESS THEN THEY STARTED GIVING ME FINANCE CHARGES TOTAL 4 DOLLARS MAKING MY BILL 24.04 THIS WENT ON TELL 7/31/2015 WHEN I RETURNED 2 UNUSED ITEMS THAT WAS PARTS MISSING AND COLORED FADED OR BLED (ITEM NUMBERS) SM4500** **.95 SM7065** **.95 TOTAL 64.90 WARDS SENDS ME A EMAIL SAYING MY REFUND AMOUNT IS 74.35 THEN WHEN I WENT ON WARDS.COM I SEE THAT THEY ONLY GAVE ME 40.31 REFUND SO I CALL I GET TOLD I HAD A BILL OF 34.04 I SAID HOW THEY SAID I HAD A LATE FEE OF 10 DOLLARS PLUS SERVICES CHARGES OF 4 DOLLARS AND A BILL OF 20.04 I SAID WHEN DID THIS LATE CHARGE COME IN ON 7/06/15 THEY SENT ME A COPY OF EVERYTHING I WAS CHARGED AND EVERYTHING I PAID AND THERE WAS NO LATE CHARGE ON IT AND I DID NOT PAY MAY JUNE JULY BUT NOW THAT I RETURNED ITEMS AND THEY OWED ME MONEY THEY CHARGE ME I THEN ASKED HOW CAN YOU CHARGE ME WHEN I RETURNED THE ITEM AND THE ITEM I KAPED WAS 19.95 24.95 MAKING TOTAL 44.90 EVEN WITH THE THE FINANCE CHARGES OF 5.23 your taking more then you should so they are saying I owed them 34.04 on top of the money I paid them so I paid 72.95 on 2 items that cost total of 55.90 even with there finance charges I still would not owe them 72.90 they have stolen money from me they are crooks that take money from people that cant afford a lawyer to fight to get there money back on there over priced item there no good thefts . And I want my money back
Reason of review: Problems with payment.
Montgomery Ward Cons: There services.
Location: Los Angeles, California
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