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Summary of Montgomery Ward Customer Service Calls

129 TOTAL CALLS
83% SUCCESSFUL CONNECTIONS
02:56 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Montgomery Ward to Ask about:

Payments and Charges:

  • “Pay Bill”
  • “Payment”
  • “To place order and payment”

Account:

  • “Chrck on account”
  • “To settle an account”
  • “About the money you took out my account”

Return/ Replace:

  • “Return item”
  • “ReturNed item,re-order”

Cards:

  • “Credit card”

Cancellation:

  • “Cancel order”

Other:

  • “Need fax number”
  • “Bogus letter”
  • “Trying to find my Montgomery ward credit acct number”

About Montgomery Ward

Top 5 Montgomery Ward Services

Customer Care, Shipping Service, Rebate

Top 5 Montgomery Ward Products

Credit Card, Catalogue

Top 5 Likes about Montgomery Ward

Fast delivery, Price, Impressed, Every thing about my overall exerience, Customer service was great today

Top 5 Dislikes about Montgomery Ward

Customer service, There services, Screwing customers on hidden fees, Being jerked around, Very unhappy

Summary

Montgomery Ward is a retail company which serves defunct mail orders. At the same time it also can refer to department store retailer. The business had been on the market since 1872. Since 2000 it is also known under the name Wards. It sells a wide variety of products online. The stuff offered by Montgomery Ward include Bad and Bath products, Furniture, Electronics, Health and Beauty products, Gifts and Toys, and Jewelry, etc. It has a wide choice of apparel for men and woman. The Intellectual Property acquired the company in 2008. Montgomery Ward is based in Madison, WI.

Montgomery Ward reviews and complaints

Montgomery Ward is ranked 293 out of 4391 in E-commerce category

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